Saturday, September 10, 2011

Hi-tech market research facility at XLRI from Sept. 17

From: The Telegraph


Students of XLRI will soon be armed with hands-on market research skills, thanks to an advanced laboratory on campus that will allow them to delve into the mind of prospective consumers.

The behavioural marketing research lab, which will be inaugurated on September 17, is the brainchild of Marketing Association of XLRI, popularly known as MAXI.

Conceptualised last year, the ambitious lab is aimed at providing students and teachers with cutting-edge research tools designed to peer into the unconscious mind — said to influence consumer choices — and study behavioural trends.

The lab aims to explore market solutions, as crores of rupees ride on launch of products while a majority fails to impress consumers.

According to surveys, nearly 60 to 70 per cent of products flop despite intense pre-launch marketing research. Besides quality of products, political choices, social behaviour and economic patterns will also be studied in the XLRI lab. The basement of TMDC auditorium on XLRI campus has been chosen for the laboratory.

“We are setting up the lab at the basement of TMDC auditorium. We will soon complete work and inaugurate the lab on September 17. Hi-tech gadgets in the lab will introduce advanced research facilities on campus,” Sanjeev Varshney, a faculty member of the B-school’s consumer behaviour department, told The Telegraph. He added: “The lab will not only study marketing but also organisational behaviour and related areas.”
The lab will have a camera set-up to record people’s responses at an interview room. It will include a direct response machine, which displays through multiple monitors a subject’s reaction to the advertisement of a product. It will also have a video-mixing equipment and a conference room.

To set the stage for the best possible dress rehearsal for students before they enter the corporate arena, XLRI is also planning to team up with Apollo Hospitals Pvt Ltd and All India Institute of Medical Sciences, Delhi, to further enhance the upcoming lab with medical tools.

The B-school will also maintain a pool of 3,000 respondents, drawn from urban and rural areas, to help carry out surveys at any given time.

Friday, September 09, 2011

Say Hello to social change

From The Telegraph


Father E. Abraham, the director of Xavier’s Labour Relations Institute (XLRI), Jamshedpur, is an authority on human resource (HR) education. He has authored several research papers and books on HR practices in Indian industries. Under his leadership, XLRI has turned into one of the top management institutes in the country. His insistence on ethics and social responsibility in the B-school curriculum has become even more relevant in an environment of corruption in both the government and private sector in India. In an interview with he reveals how B-schools can bridge the rural-urban divide and groom future leaders with a conscience and empathy for the underprivileged. The Village Exposure programme is XLRI’s way of making future managers socially responsible.

Why did you introduce the Village Exposure programme?
You must be aware that XLRI is quite different from other management institutes. We emphasise a lot on students being socially responsible and sensitise them to the hard realities of rural India. Villages in India have not benefited in an equitable manner from the country’s high economic growth in the last two decades. So it’s imperative for management students — future leaders and managers — to bridge the yawning gap between rural and urban India. The three-day Village Exposure programme seeks to play the role of a catalyst in ensuring there is all-round, inclusive growth across India by exposing future leaders to rural life. It is an elementary effort towards sensitisation of students who come from a predominantly urban background and have limited exposure to village life.

Do you think one can understand rural India in three days?
lNo, it is not enough. That is why I say this is an elementary effort. We’ve been organising village visits since 2006 but now we are making this programme more formal. Now students go for it in the initial stage before they start their one-year or two-year courses. This is meant to orient them to the situation in rural India from the very beginning. And, actually it’s more than exposure — they have to stay there, live with the villagers and eat with them. For most of them it is a rude shock. From this year we are taking the process a notch higher by getting students to apply organisational behaviour studies to real-life situation. For instance, when they visited a farmer’s market they analysed the supply chain and tried to diagnose the problems. Then they found out ways to solve these problems so that farmers can earn better and get fair returns on their hard work.
In other words, students are now taking up bottom-of-the pyramid projects [The phrase is used in reference to the development of new models of business that target the poorest socioeconomic group, often using new technology] whereby they can contribute towards solving day-to-day challenges of villages located in and around the campus. This is how many of the students voluntarily stay in touch with the villages for several months. Some of them keep visiting on weekends till the end of the term. In a few cases, they maintain the link even after they have passed out.

Do you think most MBA graduates nowadays have tunnel vision as they are groomed to maximise profit for business houses rather than protect local communities or the environment?
Across the world, including India, most organisations in their quest for profit maximisation have often overlooked the short and long-term damage to the silent stakeholders and the environment. However, in the last few years, many forward-thinking organisations have embarked on a “triple bottomline approach” in which due importance is being given to embedding sustainable practices across various aspects, including economic performance, environmental issues and social dimension (labour practices, human rights, society and product responsibility). Yet, a lot more needs to be done and organisations across all sectors have to keep pushing to embed sustainable practices across their respective industry and organisational value chains. It is possible for organisations to “do well by doing good”.

Can unethical practice among business leaders — vis-a-vis 2G spectrum or the Satyam scam — be stemmed at the root if B-schools insist on teaching ethics?
Yes. If management institutes instill a sense of ethics in students, MBA graduates will certainly think twice before undertaking wrong business practice. Their conscience will remind them that if they go to jail, the corporation’s reputation will suffer in the long run. However, undertaking short-cuts or unethical practices to gain market share or increase profitability is fundamentally wrong irrespective of whether one gets caught or not. Our primary intent in making “business ethics and corporate citizenship” a compulsory course for all students is to shape responsible business leaders for tomorrow. But, I also believe that such a course in a management institute can only work if a sense of ethics and empathy is inculcated in students at home and school from early childhood.

Saturday, August 27, 2011

XLRI launches course in healthcare management with Apollo Hospitals

From The Economic Times


KOLKATA: XLRI Jamshedpur has joined hands with the Apollo Hospitals Group to start a one-year full time course in healthcare management. The first batch of the programme, christened Executive Diploma in General Management & Health Care, will kick-off from March next year.

The course designed and developed jointly by XLRI Jamshedpur and Apollo Group will have 28 courses which will be taught in one year. Faculty members from both the institutes will conduct the programme and will entail a one-month internship in healthcare industry.

"This alliance with Apollo Hospitals will provide a plethora of opportunities for those planning to pursue a career in healthcare industry. The need for professionally trained hospital managers is being increasingly felt in Indian hospitals, whether private or public," said XLRI director E. Abraham, S.J.

As per a recent CII report, employment opportunity in healthcare is expected to increase by at least 2.5 million by 2012. "This program will help in creating management professionals with domain knowledge and will offer ample career opportunities in both the management and health care sector either in a business role or a functional role," said Abraham.

Graduates from any recognised university and in any discipline with minimum of three years of experience after graduation can apply for this program. Aspiring candidates will have to appear for a written test, to be conducted at seven selected centres of Apollo, followed by interviews at XLRI campus. After successful completion of the program, students will be awarded certificates jointly by XLRI and Apollo Group.

Incidentally, Apollo Hospitals and XLRI have also partnered to promote leadership and management education by introducing a one-year postgraduate certificate in general management for Apollo Hospital employees.

Tuesday, July 26, 2011

Prof Sanjay Patro of XLRI selected for the chief marketing officer (CMO)-Asia 2011 award.

From Times of India

JAMSHEDPUR: Senior academician and marketing faculty at XLRI has been selected for the chief marketing officer (CMO)-Asia 2011 award.

Sanjay Patro, who teaches the intricacies of marketing to budding managers at the noted B-school, will be honoured with the "best marketing professor award" in Singapore on July 22.

Patro will be given award and citation, mentioning about his contribution to the field of marketing in the contemporary times. "This is the first award to be won by a marketing faculty at XLRI and I am happy to have been selected for the coveted trophy at Asian level," said Patro.

Patro, with 25 years of experience in the field of marketing, including his 15-year association with XLRI, said: "The jury (for different streams), which comprises professors of specific fields, conducts a study at the Asian level and selects the names for award(s) in different streams."

Patro, who was surprised when informed about his selection, said: "Recognition in the field of education at the Asian level is a big thing as it honours the individual and the institution equally." The XLRI faculties have expressed delight on his achievement. "Definitely, it's an honour to be recognized at the Asian level and that too in the field of education," said Madhukar Shukla, faculty, humanities.

Monday, July 04, 2011

XLRI Canada Summer Picnic Invite - July 9 ,2011 (Saturday) -6 days to go

Just a reminder with the location and details for the Annual Summer Picnic for XLers and Family.
Time: 12:00 pm onwards, July 9 ,2011 (Saturday)
Location : Sunnybrook Park (Picnic Area No. 2), Toronto
Directions : Most convenient to use the Entrance marked in Black on the Map off Leslie St.
Pot Luck Lunch - Each family brings a dish/snack to share in a pot luck format
Please bring our own soft drinks, styrofoam plates / cups/ napkins/spoons/ forks etc. Please bring lawn chairs, Duree/sheets.
If you have a Stove, pls bring that along to to heat up the food if required.
(if your friends want to come along, welcome too)

Looking forward to seeing you all there. Please give me a call in case of any issues in getting there or need pickup arrangements.
Regards,
Siddharth

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